Support
Answers to common questions. Can't find what you need? Reach out and a real person will get back to you.
Is CheckSitePulse live?
Yes. You can create an account, add a website and run a scan. A scan crawls your site and reports on SEO, server and HTTP behaviour, security configuration, DNS and email setup, accessibility, technology, privacy and more, with a Fix Center of suggested fixes.
How does scanning work?
Enter your website address and CheckSitePulse queues a scan. It crawls the site, runs its checks and gives you one scored report with prioritized recommendations. Some sites refuse automated visitors; when that happens the scan is marked as limited and the report says how much of the site could be read. See the bot page for how the crawler identifies itself.
Do you offer a free plan?
Yes. A free plan is available, along with paid plans that allow more websites and weekly scans. Current limits and prices are on the pricing page.
What data do you collect?
Account details you provide when you register, the websites you add and the results of the scans you run, and anything you send through the contact form. See the Privacy Policy for the full details.
How do I report a bug or a broken page?
Use the contact form and choose "Technical support" as the topic, or email support@checksitepulse.net directly with the page URL and what you saw.
Still need help?
Contact us and we'll reply from support@checksitepulse.net, or email that address directly.